Leadership

In addition to disclosing just how rich the company is, Facebook's S-1 filing shines a light on the company's IT infrastructure, technology patents, hacker mentality and need for speed.

Although it's been nearly four months since Apple co-founder Steve Jobs died, there has been little slowdown in Steve Jobs news since then. In fact, some days there seems to be more than ever.

A help desk can be a real lifesaver for employees, not to mention a productivity boost. A keyboard stops working, or Outlook crashes repeatedly, and a technician is just a phone call away. Even complex issues can usually be resolved internally, and relatively quickly, without needing an outside vendor.

Salesforce.com's upcoming Analytics Edition features will now be included in some editions at no additional cost

Apple CEO Tim Cook made his first major hire yesterday since taking over the company in August, bringing in the CEO of a struggling British electronics chain to lead Apple's own retail operation.

Problems are amazingly costly, giving finance an equal role with IT in finding the prescription

The new Xtreme support offerings come in three tiers

Via the cloud or spreadsheets, finance and IT execs can buy a wide range of products and expertise to help them hedge their companies' bets.

San Jose State University and IBM partner in a real-world project to help students translate their Facebook and Twitter prowess into powerful business strategies.

The proliferation of IT and business process outsourcing contracts worth less than $100 million is creating governance headaches for CIOs. How are IT outsourcing service providers responding?

How CIOs are determining if new attempts to partner with the business are making a difference.

The CEO and CIO of a Canadian food conglomerate explain the rationale behind their decision to enforce minimal customization of SAP

Underwriters Laboratories' CIO Christian Anschuetz discusses UL's recent transformation from a non-profit to a for-profit organization and how IT shaped and supported that change. He weighs in on the consumerization of IT, offers advice for CIOs, explains why 'big data' without 'big discretion' will lead to 'big failure,' and more.

Setting prices is a strategic decision that needs C-level attention. Your profits depend on it.

How do you turn captive IT users into loyal customers? Start by asking whether they'd use your IT operation for their next project.

Books on innovation, leadership and careers chosen by the editorial staff of CIO magazine

Bill Gates has been inspired to push on with his philanthropic work after the death of Steve Jobs reminded him that we only have "limited time" on earth.

CFOs are increasingly calling the shots, which means CIOs are reporting to them, not the CEO. Do you know how to talk business in a way they'll understand? If you're all about the tech, the answer is no.

Are cloud services attractive because they are less expensive than traditional offerings or are IT professionals drawn by greater agility? Bernard Golden writes that it's not an either-or debate. Much like those famous 'tastes great ... less filling" beer commercials, the beauty of cloud computing lies in the beholder.