ICS, who manages insurance claims, needed a revamped portal to improve the efficiency of moving information through the claims process for their customers. TDK was tasked to create a portal, which allowed the business to input claim information and give ICS the required data to resolve the claim more quickly. The project also included developing the framework with the ability to more easily add future features and enhancements. TDK collaborated with ICS to outline features and requirements.
With the new portal and functionality, ICS continues to provide world-class service to their clients.