Schaeffer Manufacturing was founded in 1839 and manufactures specialized motor oils, fuel additives, synthetic engine oils and industrial lubricants. Schaeffer wanted to understand their current technology state and an IT strategy to facilitate future growth. Important evaluation focus areas included IT systems, NetSuite, IT organization and support structure, and data analytics.
TDK’s technology assessment team met with company executives to gain a complete understanding of Schaeffer’s vision, goals and growth targets. Next, the team met with employees in the company’s key functional areas to understand how they used technology to support current work flows, including pain points. In addition, the team analyzed third-party vendors to further understand challenges revealed during the employee interviews. Through an analysis of the current and future state, the TDK team was able to identify gaps in existing workflows and technology that represented barriers to future growth.
The TDK team produced several recommendations that formed a technology roadmap, based on priority, dependencies, return on investment and risk. Key recommendations provided opportunities to improve and enhance technology infrastructure, automation, data security, productivity, information flow, training/support, and capacity planning.
A technology assessment and roadmap provides a foundation for technology needs going forward. This proactive approach saves time, cost, and reduces frustration that can otherwise occur when systems fail to meet the needs of the business.