The client was interested in outsourcing all Project Management and Business Analyst functions to TDK for all business as usual projects, global application rollouts, and overflow work. The client wanted TDK to work directly with their marketing teams in each region of the globe, interface with their internal technology group and off-shore development team, and manage the full life cycle of all the projects.
TDK created an internal project team to support the global website management and developed a transition plan to support the outsourcing of all the required functions. The TDK team consisted of project managers and business analysts with solid business and marketing knowledge. This team also had technical skills with all the major browsers, HTML, Java, MS Access, Content Management Systems, and image editing software. Due to the success of the engagement, the client extended the contract for 18 months and continues to add additional projects to the engagement.